Returns & Exchanges

We take great pride in our reputation for quality and excellent value. If there was a problem with the order that you received, such as wrong items or defects, we will provide you with a prompt exchange or credit.

All returns & exchange orders must be notified within 7 days upon receiving the order.

Return credits will be issued after receipt of items and after they have been inspected by our Returns Department. Items must be returned in its original package.

We will not accept any items if...

Worn

Washed

Altered

Snagged

Ripped

Stained

Odors

Or any other damage caused by the receiver

All returns must have a Return Authorization Number (RA#)

Please contact us via e-mail at duulcewholesale@gmail.com to receive an RA#.

Once you notify us with your return request, we will provide you with a Return Authorization Number. Please add the Return Authorization Number on the return box before you ship it out. This way we will be able to issue the refund faster without any confusion.

We recommend you to send your return via an insured carrier. We are not responsible for lost returns. Customers will be responsible for all shipping charges incurred for delivery and exchanges, including rush charges.